Delivery & Installation
How delivery, access checks and installation work when you order through ShedsFirst.
How your order proceeds
You enter your delivery and billing details, review the calculated delivery charge and then pay through the secure Global Payments Hosted Payment Page. We receive payment confirmation before progressing the order. Our team will contact you about delivery timing, access and installation arrangements where needed.
Delivery availability and charges
Delivery availability, any surcharge and the delivery method depend on the product and full postcode. Some remote areas, restricted-access locations or specialist deliveries may cost more. Available delivery charges are calculated at checkout using your postcode. Contact our team if a specialist delivery arrangement needs to be agreed.
Delivery dates and lead times
Lead times vary by product, manufacturer and time of year. Where we do not have a reliable current lead time, we will not guess. The expected delivery process and timing are confirmed with you before the order proceeds, and the supplier or delivery team may contact you directly to arrange a suitable date.
Access to the property
Please tell us about narrow roads, parking restrictions, gates, side passages, steps, sharp turns, low branches or other access issues. Unless a different service is specifically agreed, garden-building deliveries should be treated as kerbside or to the delivery point stated by the supplier.
Installation
Installation is available on selected buildings and postcodes. It must be selected or agreed before the order is finalised. Installation normally covers assembly of the building only unless additional work is specifically quoted.
Your base must be ready
A firm, level and suitable base must be complete before installation. Groundworks, levelling and base construction are not included unless they have been separately quoted and agreed. If the base is unsuitable, installation may need to be rearranged.
When the delivery arrives
Please check the delivery for obvious damage or missing packages as soon as reasonably possible. If something is damaged, missing or incorrect, take photographs where helpful and contact us promptly on 020 3795 0222 or help@ilikestores.com. This does not affect your statutory rights.